Support Template Monster Awd Design

Image Welcome to our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get information from Support Chat operators. This service is available 24 hours a day and 7 days a week.

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Online Knowledgebase
For the years of working we managed to define the most popular questions of our visitors and clients. That's why we decided to make Online Help Centre. There you'll find the best articles and recommendations concerning the questions of choosing, editing and managing your template.

Visit Template Knowledgebase and Online Help Submit a Support Ticket
Our categorized Knowledgebase contains extracts from customers' tickets and enquiries and will help you to find an answer to your question quickly.

Submit a support ticket to technical or billing departments Free sample templates
Download sample website template, sample logo template, sample flash intro template, sample corporate identity package to try your skills before purchasing real product. You can also check for compatibility with any html editor like Dreamweaver, FrontPage, Fireworks, Golive.

Download Free Web Templates Frequently Asked Questions
We recommend you to review our Frequently Asked Questions whether you've already purchased a template or just planning to do so.

Go to FAQ Terms of Use
Please read carefully this section because it contains the information on usage of our templates after the purchase.

Go to Terms of Use Refund Policy
You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

Read Refund Policy Privacy Policy
Please read our privacy policy to learn more how we treat personally identifiable information collected from our visitors and users.

Read Privacy Policy Intellectual Property Rights Policy
Read Intellectual Property Rights Policy to learn more how we treat Intellectual Property Rights in our designs.

INTELLECTUAL PROPERTY RIGHTS POLICY:

Our company provides templates both by in-house and freelance designers. We contractually prohibit our designers from using materials that infringes third party intellectual property rights (such as copyright, trademark, trade dress and right of publicity) in their designs. We encourage intellectual property rights owners to contact us if they believe that a designer has infringed their rights.

If you let us know that your rights are being infringed by one of our designers we will (in our discretion) remove the template in question from products and, if the designer continues to infringe your rights (or infringes the rights of others) terminate our agreement with the designer.

If you believe that your intellectual property rights have been infringed by one of our designer, please provide our Copyright Officer with a notification that contains the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or other rights that have been allegedly infringed.
  • Identification of the copyright, trademark or other rights that have been allegedly infringed.
  • The URL or product number(s) used in connection with the sale of the allegedly infringing merchandise. Note that simply including "www.domain.com" is not sufficient to identify what you are objecting to; please include links to specific designs.
  • Your name, address, telephone number and email address.
  • A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the rights owner, its agent or the law.
  • A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright or other right that is allegedly infringed.

Our Copyright Officer may be reached by email at copyrights (at) template-help.com.